Lifestyle Executive

INTRODUCTION TO QUINTESSENTIALLY

Quintessentially pioneered the concept of concierge lifestyle management. Built around the singular proposition of bestowing back upon our members the invaluable gift of time, we have spent two decades benchmarking service in lifestyle management and granting access to the inaccessible. Rooted in the concept of connection, we utilize our relationships to foster bonds and make lasting attachments within our community, always thinking about how to grow and what is next.

By making anything — and everything — possible, we offer unparalleled access and a bespoke luxury lifestyle for now, and into the future

IF YOU ARE…

  • Passionate about Customer Services, embrace good service excellence, and knowledgeable within Luxury Market and Lifestyle Management segments
  • A self-starter - driven to deliver bespoke services in a timely and professional manner; showing good empathy at all times
  • Aspired to serve and manage affluent, high-net worth individuals
  • Eager to develop and grow a long-term career with a very dynamic and unique business platform, working with seasoned industry experts

MAIN DUTIES & RESPONSIBILITIES

  • Intensive & extensive phone and email-based correspondence in accordance with the company standard
  • Reactively handling all incoming luxury lifestyle requests from members and provide creative options in a timely manner
  • Proactively engage Members by delivering service excellence and understanding the need for excellent client empathy, optimizing members' overall experience
  • Building trusted relationships and strong rapport with international high profile clients

REQUIREMENTS

  • Minimum of 2 years of experience in any of the following sectors: Executive/VIP support, Guest Relations, Lifestyle, Account Management, Luxury Travel & Leisure, large F&B and Restaurant groups
  • Excellent written & oral communication in Cantonese, Putonghua and English is a MUST. Other Asian or foreign languages – Advantageous
  • Strong interpersonal skills - Outstanding telephone manner
  • Creative problem solving, multitasking and prioritizing skills, coupled with top-notch organizational skills with attention to detail
  • Good team player, independent, and able to work under pressure
  • Experienced in dealing with confidential information using discretion and sensitivity at all times

HOW TO APPLY

Please send your CV to jobshk@quintessentially.com

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