INTRODUCTION TO QUINTESSENTIALLY EDUCATION
Quintessentially Education is an international education consultancy and private tuition business. We are a specialist division of Quintessentially and we support families with all aspects of educational planning. Our specialist services include bespoke private tuition, schools and university consultancy, educational assessments, SEN support, and holiday camp recommendations. We work with families from all around the world, supporting applicants applying to both the UK and US education systems.
Our key services include:
- Schools advising
- University advising
- Private tuition
- Admission test preparation, including Oxbridge, BMAT, Common Entrance, SAT/ACTs, etc.
- Mentoring and long-term educational planning
- Special educational needs and education psychologist assessments
- Educational tours and private visits
- Summer camp recommendations and applications
JOB SUMMARY
We are hiring for a Higher Education Assistant to join our specialist Education team. This is an exciting opportunity for an enthusiastic and motivated entry-level educationalist to be involved in a small but growing team. We are looking for someone who is passionate about education, with a desire to provide high-quality support to both our higher-education consultants and our higher-education customers.
KEY DUTIES
- Day-to-day client servicing support; check-ins and general liaisons, time-sensitive updates, comprehensive administrative support, and arrangement of meetings and visits.
- Researching and producing personalised university exploratory reports for clients, ranging from Foundation courses to PhD programmes.
- Communicating with local and international undergraduate, postgraduate and continuing education admissions offices, and relevant departmental and outreach teams.
- Assisting with arranging physical and virtual tours, open days, taster lectures, reading list requests and similar experiences or recommendations. Regularly tracking online resources and visiting opportunities published by UK and US universities.
- Keeping up to date with educational news, policies, and trends to ensure the team are aware of relevant sector specific developments or changes, both in the UK and US.
- Providing general support to the Higher Education consultants (both internally and externally) and assisting senior members of the team with client-specific tasks.
- Supporting with academically focused pre-college/pre-university summer courses and summer camps.
- Learning and developing knowledge of the Higher Education systems in the UK and US, with the view to establishing individualised expertise
OUR IDEAL CANDIDATE
- Educated to degree level or higher.
- A full UK or US educational history is preferable, but not essential. If the candidate has no prior experience, they need to demonstrate a willingness to learn, and/or other sector-relevant experiences.
- Professional and courteous at all times.
- Passionate about delivering exceptional service. Existing experience in customer relations preferable.
- Genuinely engaged with the education sector, with an independent interest in industry developments and changes.
- Positive with a ‘can do’ attitude; prepared to share workloads and get involved on all projects.
- Efficient and self-motivated.
- Familiarity with some, or all, of the following educational qualifications: GCSE Levels, A Levels, International Bachelorette (IB), French Baccalaureate, Advanced Placement (AP), SAT and ACT.
- Interested in learning and further developing a knowledge of the Higher Education systems in the UK & US, with the view to establishing individualised expertise. Potential to progress to a Junior Consultant position in the future if the candidate is a suitable fit.
HOURS OF WORK
Monday–Friday, 9:00am–5:30pm.
It may be the case that in order to fulfil the duties of the role, different or additional hours may be necessary on occasion.
REQUIREMENTS
- Fluent in English (both verbal and written).
- Excellent communicator, with a polite and professional telephone and email manner.
- Experienced in handling sensitive customer-service situations.
- Knowledgeable about the UK, and ideally the US, education systems, as well as familiar with additional international qualifications as listed above. Experience with the UK and/or US university application processes is preferable.
- Ability to react and adapt quickly to new requirements and client requests.
- Creative problem solver with strong organisational skills.
- Good handling of Microsoft Office (especially Excel and PowerPoint)
- Ability to prioritise and meet deadlines working under pressure.
HOW TO APPLY
Please send your CV to talent@quintessentially.com
